Got Cheated? Looks like getting cheated in a car workshop is almost unavoidable nowadays. Mechanics at workshops have been trained for a standard operating procedure, never tell the customer what is the actual problem to your car.
They go on a trial and error basis, changing part by part until the matter is partly resolved or better to say temporarily undetectable. Once you are out of the workshop, in few hours, days or weeks it may come again.
Another important aspect is to cheat you of the parts. There are very few and very genuine people around to fix the car. First a part that only cost about RM 60 will be quoted to you at RM 160 to RM 260 depending on how vulnerable you look. Most women, young and elderly people get conned easily.
I have started to do this whenever I find an issue with my car. First go to the authorized or the dealer who does sales and service and check the actual issue with them. 9 out of 10 times they will be able to detect the exact problem, knowing the sound and type of the issue. For example a Honda Service Centre knows a Honda better. Since now you know what is wrong, go to a Spare part dealer (many in the area of segambut and sentul) and buy the part directly. Try a few shops and the price around, some may even give you option for local, good quality and original. Price will definitely defer. Then you head to a workshop that you are comfortable with and do the repair.
What I noticed is that some workshop does not like this and may turn you away since they are loosing a big cut from the overpriced spare parts. But if you wanna save and make sure you are buying the original or good quality one, this could be the only way.
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